We are introducing a revised Approval in Principle process for applications where there is no property identified from the 1st July 2017.

Customers and Brokers will continue to receive their Mortgage Loan Offer paperwork via email, however to access these, the customer and broker will automatically be taken to an initial screen when they open the email, where they will be prompted to submit a unique password which is based on their name and Date of birth.

As per previous news item, from the 1st July we can only accept application forms with the CCR warning (version available from 19th May)

Weekly Update and turnaround times

Update on our current turnaround times within the Broker Support Unit

We currently have an technical issue with an external support to our loan offer process.