Find details below of all our news items

Complaint Process

We refer to our communication on the 20th June in relation to the update to the Ulster Bank Mortgage Intermediary Terms of Appointment and specifically in relation to the obligations of the Mortgage Intermediary with regard to Complaints (Section 6 (7)).

First Five Mortgage Campaign

We are delighted to announce the launch of our latest mortgage campaign aimed at building awareness of our great benefits for your First Time Buyer customers. The campaign is focused on the Five great benefits for first time buyers with the new First Five Mortgage from Ulster Bank

Launch of new reduced rates.

We are pleased to announce the launch of our reduced rates as advised last week.

Exciting changes to our pricing and products

We are continually focused on maintaining a competitive mortgage proposition for your customers and we now have some exciting changes to our pricing and products, going live on 22nd March

Revised Approval in Principle process

From the 20th March all applications, where there is no property identified and where your customer is looking for an Approval in Principle, will go through initial assessment to full Credit underwrite. In order to ensure that we manage this improvement we are also implementing our minimum standards to ensure that your applications progress through to underwriting as quickly as possible.

Severe Weather Warning - Update

Due to the Red Level warning nationwide issued by the Met Eireann, all Ulster Bank branches, business centres and head office locations are closed today and tomorrow. The Broker Support Unit will remain contactable during this time. Please direct any application queries via the Broker Support mailbox as this mailbox will continue to be monitored