Given Ulster Bank's phased withdrawal from the Republic of Ireland, we have an important message on our main website


Find details below of all our news items

Updated Mortgage Documentation - Important update

Mortgage Documentation has now been updated on the Ulster Bank Intermediaries Website and customer suite of documents have now been updated. These versions should be used with immediate effect.

Christmas – final dates for receipt of documents and funds issue.

Please be advised of our final dates for receipt of documents and for funds release for closings prior to Christmas:

Complaint Procedure

Further to our communication on the 25th July, any customer complaint received in relation to an Ulster Bank Product andor service must be notified immediately to the Mortgage Intermediary Unit.

Change to Mortgage Lending Criteria

​We are delighted to announce further enhancements to our mortgage lending criteria.

Complaint Process

We refer to our communication on the 20th June in relation to the update to the Ulster Bank Mortgage Intermediary Terms of Appointment and specifically in relation to the obligations of the Mortgage Intermediary with regard to Complaints (Section 6 (7)).

First Five Mortgage Campaign

We are delighted to announce the launch of our latest mortgage campaign aimed at building awareness of our great benefits for your First Time Buyer customers. The campaign is focused on the Five great benefits for first time buyers with the new First Five Mortgage from Ulster Bank