Find details below of all our news items

Changes to Mortgage Toolkit and Affordabulity Calculator

Please be advised of the following changes which come into immediate effect today Friday 12th July. Stress Testing and the simplification of our mortgage affordability calculator and some other toolkit changes.

Changes to Mortgage Affordability Calculator (toolkit)

​We are initiating changes to our Ulster Bank toolkit in order to manage our adherence to the CBI Mortgage Regulations for 2019. The change is to DSR parameters for Second and Subsequent Borrowers (SSB)seeking an LTV exception. The revised toolkit will be available from the 12th July on the Ulster Bank Intermediary website.

Updated Mortgage Documentation - Important update

Mortgage Documentation has now been updated on the Ulster Bank Intermediaries Website and customer suite of documents have now been updated. These versions should be used with immediate effect.

Christmas – final dates for receipt of documents and funds issue.

Please be advised of our final dates for receipt of documents and for funds release for closings prior to Christmas:

Complaint Procedure

Further to our communication on the 25th July, any customer complaint received in relation to an Ulster Bank Product andor service must be notified immediately to the Mortgage Intermediary Unit.

Change to Mortgage Lending Criteria

​We are delighted to announce further enhancements to our mortgage lending criteria.